FAQs

1. General questions

Habitat tours is a platform for (online) casino players, where they can share their experiences with other players and vice versa. Will my data be handled discreetly?

We ensure that your personal data is stored discreetly and carefully. Every processing of data complies with the laws and regulations regarding privacy.

Want to know more? Read all about how and why we collect data here.

We ensure that your personal data is stored discreetly and carefully. Every processing of data complies with the laws and regulations regarding privacy. Want to know more? Read all about how and why we collect data here.

2. Login and sign up

We have set this up to ensure the reliability of the reviews. By linking accounts to users, we ensure that as little spam traffic as possible ends up on the website.

Of course, we only want to show reliable reviews from real players. In addition, it is useful for you as a user to see how many and which reviews you have posted.

This data is neatly kept in your personal account.

Click on 'login' at the top right of the screen and enter your username and password. Then press 'Login' to log in.

Follow the steps below to create an account: click ‘login’ at the top right of the screen to sign in. Then press "Create an account" and fill in the necessary data.

Click again on 'Create an account' to send the data and the verification code will be sent to your specified email address.

Copy the code from the email, go back to the login screen and paste the code into the input field to activate your account.

Yes, creating an account costs you nothing.

Each user must add a username and a profile picture and register an email address. This way we know for sure that there is a real person behind every account.

Want to make your profile as anonymous as possible? Then add a fictitious username and choose one of HabitatTours avatars as your profile picture.

Your personal email address is never displayed on your profile and is in no way visible to other users.

Yes, to ensure the quality of the reviews we have set a limit of one review per online casino in a period of six months.

Furthermore, there is no limit to the number of reviews a user can post per day, week or month.

Do you have the correct credentials and still can't log in? Please contact us via the contact form. We are happy to help you!

A password must contain at least 8 characters. There are no other requirements.

If you don't remember your password, you can easily set a new one. You do this by pressing the ‘login’ button at the top right of the screen.

Then click on 'Forgot Password'. An email will be sent to your personal email address with a link and a verification code to reset the password.

Click on the link, enter the code and choose your new password.

3. Account settings

Yes, you can. Log in and go to ‘my settings’. Then click on 'Delete My Profile'.

You can easily change your password in your personal account. Log in with your current password and click on ‘Change Password’.

You can change everything in your profile, such as your e-mail address or e-mail address, in ‘my settings’.

It is forbidden to create a profile if you do not meet the minimum age for (online) gambling complies with your home country.

For example, in New Zealand it is not allowed to gamble under the age of 18, while in Australia the minimum age for (online) gambling is 21.

If you, as a minor, create an account on our website and are active, then HabitatTours cannot be held liable for your actions on this website.

4. Post, edit and delete Reviews

1. Click on ' write a review’

  1. Add a rating of up to 5 stars

  1. Share your experience in the text box

  2. Give the review a title and Press ' Post review’

Go to’ my Reviews ‘in your personal account and click’Edit ' on the review you want to edit. Then you can adjust the star rating, the text and the title.

Go to’ my Reviews ‘in your personal account and click’Delete ' next to the review you want to remove. Then click 'Remove review' to permanently remove the review.

Each review posted must meet the following requirements:

  1. Each review should be original and honest.

  1. Reviews with commercial and / or spam content will be removed.

  1. Reviews with offensive words that we do not find at home Habitat Tours are also removed.

  1. Reviews should be impartial. Are you a representative or business owner of a online casino games ? You should always report this connection before you post a review.

Yes, we randomly check reviews to make sure they meet the guidelines. We always reserve the right to remove a review immediately.

5. Account at an online casino

The short answer to this question is ‘yes’, but the extended answer is undoubtedly ‘no’.

Although in most cases you can create different accounts without much difficulty, but it is not allowed at any online casino and can cause a lot of problems with any winnings.

At almost every online casino, only one account may be created per household and/or IP address. This may seem strict, but it actually makes a lot of sense.

Namely, a new account can take advantage of welcome bonuses and some other benefits that are intended purely for new players.

Should casinos not have the rule of one account per address, then everyone can use unlimited bonus schemes, which can cost the casino a lot of money.

To avoid this, every casino takes the certain for the uncertain. Unfortunately, this sometimes means that it is not possible to create your own account if, for example, a family member or roommate already has an account at this same casino.

When it can be made plausible that it is actually two different people, however, some casinos are cool.

However, it is wise to check this in advance at the casino, to avoid costly misunderstandings.

If you have several accounts at the same casino and you win a prize with one of these accounts, that can cause a lot of problems.

Especially if you have already won a prize with another account at a previous time, there is a good chance that the casino will not pay out anything.

In the case of large winnings, a copy of an identity document and proof of residence must often be sent. This is how the casino tries to make sure that they actually pay the prize to the one to whom the account is linked.

This becomes problematic when a second or third account is located at the same address under a pseudonym.

Obviously, it is not possible to send a copy of an identity document of this person. The result is almost always that the casino refuses to pay out.

It may happen that a casino excludes duplicate accounts on the same IP address or residential address from the website even before obtaining any winnings.

There is no point in challenging the player, because every casino has included in its terms and conditions that duplicate accounts at the same address are not allowed.

So the conclusion is: yes, you can start multiple accounts, but it is by no means advisable.